There was a DNS change by the provider that requires our address be re-propagated across the network.

Incident Report for Ryver, Inc

Resolved

Some users may still have issues until their DNS cache expires.

Posted May 19, 2023 - 17:16 UTC

Update

We are continuing to monitor for any further issues.

Posted May 18, 2023 - 10:44 UTC

Monitoring

DNS appears to have successfully propagated.
Most users should be able to successfully access their Ryver Organizations.

Posted May 17, 2023 - 10:42 UTC

Investigating

Some sites should come back online quickly. Others may take a longer period to propagate the new address.

Users may see:
"Something went wrong trying to open the organization.
NAME NOT RESOLVED" or
This Organization does not exist. Please try again'.

Posted May 16, 2023 - 17:53 UTC

This incident affected: Chat Server, API, Signup Site, and Ryver.com Website.