Sites receiving 502 Bad Gateway errors

Incident Report for Ryver, Inc

Resolved

Incident is resolved. No new latency issues have been detected.

Posted Oct 03, 2022 - 22:57 UTC

Update

Issue appears to be resolved but we are still monitoring to ensure the latency does not recur.

Posted Oct 03, 2022 - 20:25 UTC

Monitoring

Issue is related to AWS latency. Some sites may re-connect but slowness and connection failures may continue until the problem is fully resolved.

Posted Oct 03, 2022 - 16:26 UTC

Investigating

We are currently working to resolve a load issue that is putting stress on the web servers and causing login failures and/or 502/504 errors.

Posted Oct 03, 2022 - 14:40 UTC

This incident affected: Chat Server and API.